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Legal Information

This page provides access to the legal policies governing the use of this website and
the purchase of products from DJM Product Design, LLC., a Pennsylvania-based
business selling PLA and PETG 3D-printing filament within the United States.
By accessing this website or placing an order, you agree to the terms outlined in the
policies linked below.

Terms & Conditions

Our Terms and Conditions govern the use of this website, online store, and the
purchase and use of our products. They include important information regarding order
acceptance, product disclaimers, limitations of liability, and governing law.

👉 View Terms & Conditions

Privacy Policy

Our Privacy Policy explains how we collect, use, store, and protect your personal
information when you visit our site or make a purchase. It also describes your rights
regarding your data.

👉 View Privacy Policy

Refund & Returns Policy

Our Refund & Returns Policy outlines eligibility requirements, the 15-day return
window, and procedures for returns, refunds, defective items, and cancellations.

👉 View Refund & Returns Policy

Shipping Policy

Our Shipping Policy explains where we ship, processing times, delivery estimates, risk
of loss, and how we handle damaged or misdelivered packages.

👉 View Shipping Policy

Product Use Disclaimer

Our products are engineering materials intended for professional, educational, and
hobbyist use.

  • PLA and PETG filament are not certified for medical, aerospace, automotive
    safety-critical, or life-support applications.
  • Printed part performance depends on printer calibration, settings, environment,
    and storage conditions.
  • Customers are responsible for testing and validating products for their intended
    use.

Full details are provided in our Terms and Conditions and product documentation.

Contact Information

If you have questions regarding any of our legal policies, please contact us:

DJM Product Design, LLC.
395 Main St., Schwenksville, PA 19473
sales@djmproductdesign.com
610-287-1542 Ext. 102