Skip to main content

Privacy Policy

 

This Privacy Policy describes how DJM Product Design, LLC. (“Company,” “we,”
“us,” or “our”) collects, uses, discloses, and protects your personal information when
you visit or make a purchase from www.djmproductdesign.com (the “Site”).

1. Information We Collect
When you visit or interact with our Site, we may collect the following types of
information:

1.1 Personal Information You Provide

This includes information you voluntarily provide when you:

  • Place an order
  • Create an account
  • Contact us
  • Subscribe to emails

Examples:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed by third-party payment processors)
  • Account login credentials

1.2 Automatically Collected Information

When you browse our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Referring website or source

This data is collected using cookies, log files, pixels, and similar technologies.

2. How We Use Your Information
We use your information to:

  • Process and fulfill orders
  • Communicate about purchases, returns, or support requests
  • Provide customer accounts and order history
  • Improve our website and services
  • Detect and prevent fraud or misuse
  • Comply with legal and tax obligations
  • Send marketing emails (only if you opt in)

3. WooCommerce & Payment Processing

Our online store is powered by WooCommerce.

  • Payment information is not stored on our servers.
  • Payments are processed securely by third-party gateways (e.g., Stripe, PayPal).
  • These providers only receive information necessary to complete transactions and are governed by their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable core site functionality
  • Remember cart contents
  • Manage user sessions
  • Analyze traffic and site performance

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

5. Sharing Your Personal Information

We do not sell your personal information.
We may share information with trusted third parties only as necessary to:

  • Process payments
  • Ship orders
  • Provide analytics (e.g., site traffic analysis)
  • Comply with legal requirements

Examples include:

  • Payment processors
  • Shipping carriers
  • Hosting and IT service providers
  • Analytics services (e.g., Google Analytics)

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet accounting, tax, and legal obligations

WooCommerce order records may be retained for multiple years to comply with financial regulations.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including:

  • SSL encryption
  • Secure hosting
  • Restricted access to sensitive information

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us using the information below.

9. Pennsylvania & U.S. Privacy Rights

Residents of Pennsylvania and other U.S. states may have additional rights under applicable state laws. We comply with all applicable U.S. privacy regulations.
We do not knowingly collect personal information from children under the age of 13.

10. International Visitors
If you are accessing our Site from outside the United States:

  • Your information may be transferred to and processed in the U.S.
  • By using our Site, you consent to this transfer.

11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Information
If you have questions about this Privacy Policy or how your data is handled, contact us at:

DJM Product Design, LLC.
395 Main St., Schwenksville, PA 19473
sales@djmproductdesign.com
610-287-1542 Ext. 102